Lorenzo RHS 3 Seater Sofa With Lounger In Slate Grey

• The product comes with a 12 month warranty against any manufacturing defects and any other issues with the materials that have been used.
• The warranty does not cover damages due to usage of the product beyond its intended use and wear & tear in the natural course of product usage.
• NOTE:
• There can be a minute difference in fabric color and wood finish between the images here and the actual product. This is caused by the difference in screen calibrations and resolutions across different displays.
• It is acceptable to have a slight mismatch in dimensions up to 12mm in upholstered products and up to 6mm in non upholstered.

If you receive a damaged or defective product, please connect with our support team immediately or within 24 hours of reciept. In case you notice a problem later, please give us a call @ +91 90739 00059 or mail us at info@ergoflex.in or support@ergoflex.in

Our technical team will evaluate the damage and get back to you within 1 working day. We will either repair the product or offer you a replacement depending on the cause and degree of damage.

Once order placed, the product/s will not qualify for any cancellation, exchange, or refund.

• Made from high quality metal and Particle Board, and are manufactured according to stringent BIS norms.
• Each product has gone through a stringent quality checking process in 3-stages, with a checkpoint of over 50 quality aspects
• We work very closely with our vendors to ensure best-in-class quality of raw material and finished designs.

• Do not keep warm or cold  items directly on a furniture surface; instead use a hot pad or coasters; please do not keep hot items like a tawa or baking dish even on a hot pad
• Products can be dismantled and re-assembled multiple times in case of shifting/moving around furniture
• Colour / polish can fade due to prolonged exposure to sunlight.
• Avoid using abrasive materials like scrub pads for cleaning the surface as they may scratch the surface.
• Use mild detergents with a soft sponge / cloth for cleaning stains. Pure alcohol can be used to clean stubborn stains followed with a mild detergent cleaning process.